No. Delivery staff are automatically instructed to leave your goods in a "sensible location". For example, at the front of the house or a carport.
We deliver many thousands of similar orders. We have never heard of an order going missing.
If somehow, someone "removed your goods", we would certainly dispatch replacement items :)
When placing your order, you can provide additional details in the "comments" area (at the bottom of the checkout page).
Is a pool cover warranty important?
(Hint : Yes)
An honest warranty normally provides a good indication of the pool cover's life expectancy.
At issue - Not only the money you spend on a pool cover. Keep in mind, selecting, purchasing and then installing a pool cover can be a lot of work and effort.
Something best done only every 5-8 years and not ever second season.
But Unfortunately.... From our experience, the warranties of most other pool cover brands are worthless. For example:
Who do you contact?
Is there a company that will respond quickly?
What onerous requirements are there in order to make a simple claim?
* Warranties vary
by product and
How do our pool cover and roller warranties work?
Given the quality of this product, we hardly ever hear of warranty issues - despite selling thousands of items each year.
Should however there be any issues (over the comming years), we and this major supplier provide support - Quickly and professionally.
If in the comming years there is a warranty issue, you can either contact:
The manufacturer directly, or
Or ourselves dirctly - we then make all the arrangements.
Existing Clients - Please register your warranty here
As you might know, pool covers are manufactured from two layers - The Top Flat layer (which faces the sun) and the bottom "bubble" layer (which faces down towards the water).
Micron Grade refers to the guage/thickness of this top layer.
Basically, if the top layer of the cover is "thicker", then the more years of punishment it can withstand from the sun.
The micron grade makes little or no difference to the cover in terms of heating performance.
So, the micron grade determines ONLY durability. This is why longer warranty periods apply to the higher micron grades.
How should I measure my pool ?
Its simply a matter of measuring the longest and widest points -
One way to imagine this - "What size box would enclose the whole water area". You then only need to choose the closest dimensions on our pool cover (ordering) page.
We provide covers in increments of 10cm, so if necessary, please select the "next size up".
It comes down to personal preference - Basically, in extreme climates, there may be times of the year you would NOT like a warmer pool.
Remember, if the water gets too warm using a heating cover, you can always remove the cover for a few hours.
As an indication, 90% of our Brisbane clients prefer the heating cover. Its not until you get to places like Darwin, Port Headland or Central Australia that a non-heating cover becomes a sensible option.
How much warmer will my pool become?
Research commissioned by Daisy's consultants predicts
impressive temperature rises - Shown in this table.
We belive this translates to double the swimming
season for most Australia pools.