Stock items such as pumps and pool cleaners are generally ready for dispatch.
Customers in most metro areas can generally expect delivery in 2 business days.
We understand that clients don't want to be left waiting around for days on end on the
chance their goods may finally turn up. That's why we provide:
The fastest delivery service of any online pool store in Australia
Delivery time estimation (by your postcode) for most items
Covers and rollers need to be prepared to your specific sizes. Rest assured, delivery
will be faster through Pool Express when compared to your local pool shop.
The following steps will give you an idea of what happens when you order online:
You receive an instant receipt, confining sizes and delivery address,
Your order is transmitted electronically to Daisy's national production centre
Your items are generally prepared and dispatched within 2 business day
Delivery generally takes a further 2-4 bus. days, depending on your location
Not home when your items arrive - No problem, they will be left in a safe area
Yes - You may wish (for convenience) to have goods delivered to a place other than
your billing address (for example, to your place of work). Simply provide the shipping
address when filling in the form at "checkout"
We are happy to help in this regard, but we may need to contact you shortly after you
place an order so that we can verify your identity and help protect our client's interests.
Pool Covers - No problem - drivers are specially instructed to leave these items in
a safe and sensible area - Rest assured, safe delivery is guaranteed.
Smaller Items - Pool cleaners, pumps and chlorinators are sent via registered and
insured Australia Post - A very safe method. If you're not home, a not will be left and
the goods can be collected at your convenience from your local post office .
Larger Items - e.g. Pool liners and heaters - If you happen not to be home when
deliveries arrive - Our driver will leave a calling card with a number to call and arrange
an alternative time.
Please note that for security reasons, you may not make a request directly to our
carrier authorising them to deliver to another address, nor can you authorise for the
goods to be received without signature.
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Various covers may look simillar -
they are however very different. Click above to read why some cover last 8 or 10 years and others only 2 or 3 seasons.
Designed to perform better and
last longer than other covers Click Here to see why this is Australia's most respected cover.